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Albia® Privacy Policy

Collecting Personal Information

All information collected by Albia® d.o.o. is for the purpose of performing its functions associated with software development, IT consulting, outsourcing, products and services technical support, Albia® products training and certification, and recruitment. All personal information is obtained directly from our customers. This will include contact details, and may include some technical data collected from computers used by our customers to run our software products and solutions. If Albia® d.o.o. obtains information about you without your knowledge and the law requires your express consent to obtain it, then you will be contacted by us.

Use and Disclosure of Information

Any personal information we obtain is used to help provide an efficient service to you. Under no circumstances Albia® will disclose your personal information to third parties.


If access to the information we may have concerning you is required, you may request to see that such information is correct and up to date. This will be subject to any exemptions allowed under the Federal Law of Bosnia and Herzegovina.


Albia® takes all reasonable steps to ensure the information it retains is accurate, complete and up to date. If any information we have is incorrect please contact us immediately and we will take all reasonable steps to correct it. All personal information is kept within a secure environment. Information obtained is stored in databases on password and firewall protected systems, accessible only by authorised personnel.


If a complaint is to be made concerning issues of privacy that are related to Albia® or you wish to update your details please contact our Privacy Officer:
Albia® d.o.o. (The Privacy Officer)
Azize Sacirbegovic b.b.
Sarajevo, 71000, Bosnia-Herzegovina